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  1. E-Wheels
  2. Service & Warranty

Service & Warranty

Did you recieve a damaged package?
Missing products: some products in my order is missing
The box was damaged during shipment

The product is delivered for service
When is my product fixed?
How do I know that my service is done?
How do I pay for service?

The product is not working / something is wrong
The scooter has low range, what do I do?
My product has had a puncture, what do I do?
I can`t find any solution to the problem

Electric Bicycle
Long time storage electrical bike
Display does not show speed
Squeaking in the shaft system/crank
Is moisture damage covered by warranty?
Error code: Error 21
Gear system and gear switcher is broken as a consequential damage after the dropout brok, is this covered by warranty?
See all 10 articles

Maintenance

Brake adjustment
Storage of electrical products over time
Refilling air in tires
Retightening folding mechanism