Long time storage electrical bike
Storage
When the bicycle is not in use, it is first and foremost importa...
Display does not show speed
If the display does not show speed, the probable cause is that the sen...
Squeaking in the shaft system/crank
This may be caused by various reasons:
The probable cause is that the cr...
Is moisture damage covered by warranty?
Water damage is NOT covered by the warranty. It is therefore essential t...
Error code: Error 21
Error 21 involves an error with the motherboard.
Motherboards must be ch...
Gear system and gear switcher is broken as a consequential damage after the dropout brok, is this covered by warranty?
The dropout is a small metallic "hook" that attaches the gear switcher a...
What to do if the crank arms won`t go off the bike
If the crank arms cannot be removed with ordinary tools, a pedal arm pul...
The crank armes have loosened, what do I do?
When you receive the box w/the bike, there is a label that reminds you t...
What is improper use and storage of a bicycle ?
There are several categories that fall under improper use - and storage ...
Wear parts are not covered by warranty, among other, wear parts are:
Wheels: Includes tires, hose, rims, wheel bearings, axle, brake disc, sp...