Don`t you find any solution to your problem on our site?

Contact our customer service. To reduce the time, it is important that the information the workshop needs to make an accurate diagnosis emerges, so that the optimal solution is achieved as soon as possible. An informative complaint email and good dialogue with the workshop's customer service can often save a lot of time!

What should you write?

  • Order number
  • Model + type of product (electric bike, electric scooter, unicycle, hoverboard etc ..)
  • What is wrong? Preferably elaborate as much as possible. What, how, where, when, etc.
  • Photos and video illustrating the problem! A picture says more than 1000 words! This takes one minute and can save many emails back and forth.