My scooter won`t reach the top speed I ordered, what now? My scooter won`t reach the top speed I ordered, what now?

My scooter won`t reach the top speed I ordered, what now?

Check the top speed in all modes

A scooter that does not reach the ordered top speed can be due to several reasons such as air pressure, weight of the driver, ground and a number of other factors. Also remember that the scooter has several modes and the top speed is reached by using sport mode.

Sports mode is activated by double-pressing the on and off button - it will then glow red in the display.

When you still did not order top speed?

If you do not reach the top speed, send us an inquiry with a video where you do the following:

  • Make sure the scooter is fully charged and in sport mode.
  • Lift the Christmas tree off the ground (do not stand on the scooter).
  • Rotate the front wheel to activate the accelerator so that the engine rotates the wheel.
  • Record then what the speed in the display shows. Here, a helping hand can come in handy, but it can also be done alone.