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I am aware that the item must be unused and needs to be returned in the same condition and quantity. That is, in original packaging, with all labels hanging on, without odor or marks. If this is not possible, you will not be refunded the full amount. We remind you that the shipping costs will not be refunded when using the right of withdrawal.
If you bought your product in one of our physical stores: Please write down the location where it was purchased
Check the app or display. Estimate if you own a model without a odometer.
In order to respond to the inquiry as quickly as possible, we appreciate that the relevant attachments are uploaded below. For example photos, videos, receipts, complaint forms, etc.